Fjord Accenture
Fjord Accenture
Fjord Accenture
Case study
About Fjord Accenture
About Fjord Accenture
In the context of war and the urgent need for refuge under organized and clear guidelines, this project focuses on creating a user-friendly dashboard and application to assess and allocate housing, aid plans, and economic assistance to those in need. | External Professional.
In the context of war and the urgent need for refuge under organized and clear guidelines, this project focuses on creating a user-friendly dashboard and application to assess and allocate housing, aid plans, and economic assistance to those in need. | External Professional.
Project goals
Project goals
This project is born from the need of clear guidelines and organization of resources in the context of war and the seeking of refuge in a different place. Being a product involved deeply in the changing regulations and advance of the war itself the needs an priorities had to be taken into consideration constantly, improving and managing the goals in this environment and with a deep knowledge of the users invovled.
This project is born from the need of clear guidelines and organization of resources in the context of war and the seeking of refuge in a different place. Being a product involved deeply in the changing regulations and advance of the war itself the needs an priorities had to be taken into consideration constantly, improving and managing the goals in this environment and with a deep knowledge of the users invovled.
The construction
The construction
For this project we used a methodology reflecting the five stages of the Design Thinking method but with some adjustments related to the project needs like the relevance of the prototyping stage and the evolution of the navigation and design elements.
For this project we used a methodology reflecting the five stages of the Design Thinking method but with some adjustments related to the project needs like the relevance of the prototyping stage and the evolution of the navigation and design elements.
EMPATHIZE
The empathizing stage allows us to deeply connect with both the target audience and the business, balancing mutual needs to ensure optimal usability.
1.Workshops and goal setting
2.UX Audit of the migration site
EMPATHIZE
The empathizing stage allows us to deeply connect with both the target audience and the business, balancing mutual needs to ensure optimal usability.
1.Workshops and goal setting
2.UX Audit of the migration site
EMPATHIZE
The empathizing stage allows us to deeply connect with both the target audience and the business, balancing mutual needs to ensure optimal usability.
1.Workshops and goal setting
2.UX Audit of the migration site
DEFINE
The definition stage solidifies validated user insights into matrices, graphics, and flows to establish a strong foundation for the construction phase.
1.MVPs
2.User profiles / User types
3.Userflow
DEFINE
The definition stage solidifies validated user insights into matrices, graphics, and flows to establish a strong foundation for the construction phase.
1.MVPs
2.User profiles / User types
3.Userflow
DEFINE
The definition stage solidifies validated user insights into matrices, graphics, and flows to establish a strong foundation for the construction phase.
1.MVPs
2.User profiles / User types
3.Userflow
IDEATE
The ideation stage is a divergent process where multiple solutions are tested through collaboration and brainstorming to find the ideal solution to the challenges at hand.
1.Information Architecture
IDEATE
The ideation stage is a divergent process where multiple solutions are tested through collaboration and brainstorming to find the ideal solution to the challenges at hand.
1.Information Architecture
IDEATE
The ideation stage is a divergent process where multiple solutions are tested through collaboration and brainstorming to find the ideal solution to the challenges at hand.
1.Information Architecture
PROTOTYPE
The prototyping stage turns ideas from the previous phase into tangible solutions like screens, flows, and mock-ups, providing a preview of the final product before the validation phase.
1.Sketching process
2.Low-fi & Hi-fi wireframing
PROTOTYPE
The prototyping stage turns ideas from the previous phase into tangible solutions like screens, flows, and mock-ups, providing a preview of the final product before the validation phase.
1.Sketching process
2.Low-fi & Hi-fi wireframing
PROTOTYPE
The prototyping stage turns ideas from the previous phase into tangible solutions like screens, flows, and mock-ups, providing a preview of the final product before the validation phase.
1.Sketching process
2.Low-fi & Hi-fi wireframing
VALIDATE
The validation stage offers a fresh user perspective on the product, focusing on potential improvements and documenting details to refine it into its best version.
1.Color System, Iconography and visual hierarchy
2.Resposive design
3.Mockup screens
VALIDATE
The validation stage offers a fresh user perspective on the product, focusing on potential improvements and documenting details to refine it into its best version.
1.Color System, Iconography and visual hierarchy
2.Resposive design
3.Mockup screens
VALIDATE
The validation stage offers a fresh user perspective on the product, focusing on potential improvements and documenting details to refine it into its best version.
1.Color System, Iconography and visual hierarchy
2.Resposive design
3.Mockup screens
Empathize
In a project like this keep the users needs as a significant value is one of the most important aspects to consider, keeping track in the situations the product needs to solve and the needs and requirements this problems represent, One of the starting steps was to organize the main goals, resources and actors involved in this service.
With a known base to start with it’s time to select the involved users and profiles: who is our user? do we have different types of users? whats the main difference between them?
OWNER
The owners offers their homes or spaces for refuge through the site.
OWNER
The owners offers their homes or spaces for refuge through the site.
NGO
The NGOs becomes an intermediary with the refugees, owners and ministeries.
NGO
The NGOs becomes an intermediary with the refugees, owners and ministeries.
MINISTRIES
Ministries, in charge of regulations involved, receives information from the platform.
MINISTRIES
Ministries, in charge of regulations involved, receives information from the platform.
These three profiles became different sections inside the site, creating some microsites to assure a complete access to the section each user profile need without information that may not be useful to them.
Empathize
In a project like this keep the users needs as a significant value is one of the most important aspects to consider, keeping track in the situations the product needs to solve and the needs and requirements this problems represent, One of the starting steps was to organize the main goals, resources and actors involved in this service.
With a known base to start with it’s time to select the involved users and profiles: who is our user? do we have different types of users? whats the main difference between them?
OWNER
The owners offers their homes or spaces for refuge through the site.
OWNER
The owners offers their homes or spaces for refuge through the site.
NGO
The NGOs becomes an intermediary with the refugees, owners and ministeries.
NGO
The NGOs becomes an intermediary with the refugees, owners and ministeries.
MINISTRIES
Ministries, in charge of regulations involved, receives information from the platform.
MINISTRIES
Ministries, in charge of regulations involved, receives information from the platform.
These three profiles became different sections inside the site, creating some microsites to assure a complete access to the section each user profile need without information that may not be useful to them.
Ideate
Ideate
Ideate
With the defined profiles and the ‘must haves’ outlined is time to create the proper web structure, contemplating the relevance of each section, how they relate with each other and, at the same time, how they work independently.
Prototype
Prototype
Now that the low fidelity wireframes have been established, it’s a good opportunity to turn them into medium and high fidelity mockups. Now that we face this stage the quality of the content will be reviewed, iterated and adapted to better approach the users and the initial profiles.
Prototype
Now that the low fidelity wireframes have been established, it’s a good opportunity to turn them into medium and high fidelity mockups. Now that we face this stage the quality of the content will be reviewed, iterated and adapted to better approach the users and the initial profiles.
Being specially based in information and clear instructions one of our main assets in the Design System of this site is the ‘input’ component, the text box where information is distributed. Because of this there’s a lot of attention going to the logic, messages and information this section provides and how it sends feedback to the users about what they’re doing.
UX LAB
Barcelona - New York - Buenos Aires